Zetbet Privacy Policy

Zetbet Privacy Policy explains how AG Communications Limited, operating Zetbet Casino at zet-betcasino-uk.com under a UK Gambling Commission licence (039483-R-319409-018), collects, uses, stores, and protects your personal data. This policy applies to all registered players based in the United Kingdom and is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Zetbet Data Controller

The data controller for personal data processed through zet-betcasino-uk.com is AG Communications Limited, acting on behalf of Marketplay Ltd. For data protection enquiries, contact [email protected] with the subject line "Data Protection."

What Personal Data Zetbet Collects

When you register and use Zetbet, we collect the following categories of personal data:

• Identity data: full name, date of birth, gender, and government-issued ID documents (passport, driving licence) submitted during KYC verification
• Contact data: email address, UK residential address, and mobile phone number
• Financial data: payment method details, deposit and withdrawal history, and transaction records
• Technical data: IP address, browser type, operating system, and device identifiers collected during platform use
• Usage data: game history, session duration, betting patterns, and responsible gambling interactions
• Communication data: records of support interactions via live chat and email

Why We Collect Your Data

Personal data is collected and processed for the following purposes and legal bases:

How Long Zetbet Keeps Your Data

Personal data is retained for a minimum of five years following account closure, as required by UKGC licence conditions and UK anti-money-laundering regulations. Data collected for marketing purposes is deleted upon withdrawal of consent.

Who Zetbet Shares Your Data With

Personal data is never sold to third parties. Data may be shared with:

• Aspire Global International Ltd — the platform and game supplier, for the purpose of delivering the gaming service
• Payment processors — for the purpose of processing deposits and withdrawals
• KYC verification providers — to carry out identity and age checks as required by UKGC
• The UK Gambling Commission — in response to regulatory requests or as required by licence conditions
• Law enforcement agencies — where legally required to prevent or investigate crime

Your Rights Under UK GDPR

UK residents have the following rights regarding their personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of data where there is no overriding legal basis to retain it
• Right to restriction — ask us to limit how we use your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — withdraw marketing consent at any time without affecting prior processing

To exercise any of these rights, email [email protected] with the subject line "Data Subject Request." We will respond within 30 days.

Cookies

zet-betcasino-uk.com uses cookies and similar tracking technologies. For details of which cookies are used and how to manage them, see the Zetbet Cookie Policy at zet-betcasino-uk.com/cookie-policy/.

Changes to This Policy

This Zetbet Privacy Policy may be updated to reflect changes in law or platform practices. The version date at the top of this page indicates when it was last revised. Continued use of the Zetbet platform following any update constitutes acceptance of the revised policy.

Zetbet Contact and Complaints

For data protection questions, contact [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.